Troubleshooting

  • Confirm you are on the latest version from the App Store or Google Play.
  • If data looks missing, check whether you are signed in on the same account used for backup.
  • Recovery data works offline — sync issues usually resolve after reconnecting.
  • For billing or Premium questions, manage subscriptions through your App Store or Google Play account.
  • Restart the app after major updates if screens appear out of date.

Still need help?

Reach our team directly — we typically respond within one business day.

support@didrikhansen.com